Effective Date: 21 June 2026
Welcome to the Primal Flow website (“Website”), operated by Kim Tomlin, trading as The Movement Hub (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, digital products, and education programmes.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
Primal Flow is a brand operated by: Kim Tomlin, trading as The Movement Hub
Registered in: England and Wales Business Correspondence
Address: [To Be Confirmed]
You agree to use the Website only for lawful purposes. You must not:
Use the Website for fraudulent or unlawful activity
Attempt to gain unauthorised access to systems or data
Distribute harmful software (e.g., viruses, malware)
Use content for commercial purposes without written consent
We reserve the right to suspend or restrict access if misuse is suspected.
All content on this Website, including:
Primal Flow methodology
Course materials
Videos, graphics, branding and written content
is the intellectual property of Kim Tomlin, trading as The Movement Hub.
You may not copy, reproduce, distribute or commercially exploit any content without prior written permission.
When purchasing digital products or enrolling in any education programme:
Access is granted for personal, non‑commercial use only
Login details must not be shared
Access duration (e.g., lifetime or limited) will be specified at purchase
We are not responsible for:
User technical issues (e.g., device compatibility, internet access)
Loss of access due to incorrect login details
We reserve the right to revoke access if these Terms are breached.
Participation in any education programme does not guarantee certification.
Certification is awarded at our sole discretion based on:
Completion of required learning modules
Demonstration of movement competency
Coaching ability and understanding of principles
We reserve the right to withhold certification if required standards are not met.
All prices are listed in GBP unless otherwise stated.
Payment must be completed before access is granted.
Many of our education programmes include immediate access to digital course materials. These materials contain the full course curriculum and are considered digital content under UK consumer law.
By purchasing any product that includes digital content, you acknowledge and agree that:
Access to digital materials is granted immediately upon purchase.
Once access has been provided, the full course fee becomes non‑refundable.
Hybrid education programmes include:
Immediate access to the full online curriculum
In‑person workshops and courses
Assessment days
Because the online content contains the full course curriculum:
Once online access has been granted, the full course fee is non‑refundable.
The in‑person day is a practical learning session to consolidate and expand on any online learning. It may include an assessment.
Attendance at the in‑person day is required for certification. If you choose not to attend, you will not be eligible for certification. This does not affect the refund policy, as the course becomes non‑refundable once online access is provided. You may reschedule your in‑person day with prior notice, subject to availability.
If we cancel the in‑person day, you will be offered an alternative date.
For standalone in‑person events:
30+ days before event: Full refund (minus admin fee if applicable)
14–30 days: 50% refund
Less than 14 days: No refund
You may transfer your place to another date with no less than 14 days notice.
If we cancel an event, a full refund will be provided.
7. Health and medical disclaimer
All content and training provided is for educational purposes only.
By participating, you confirm that:
You are physically able to take part in movement‑based activity
You have sought medical advice where necessary
You understand that participation carries inherent risk
You accept full responsibility for any injury, loss or damage resulting from your participation.
We do not guarantee:
Specific physical results
Business success
Income or client outcomes
Results vary based on individual effort, experience and application.
To the fullest extent permitted by law, we shall not be liable for:
Indirect, incidental or consequential damages
Loss of income, revenue or business opportunity
Injuries resulting from participation in training
Our total liability shall not exceed the amount you paid for the relevant product or service.
You agree to indemnify and hold harmless Kim Tomlin, trading as The Movement Hub, its team, and affiliates from any claims, damages or expenses arising from:
Your misuse of the Website or content
Your breach of these Terms
Your actions as a coach or instructor using our education methods
If you submit content (e.g., testimonials, comments, media):
You grant us a worldwide, royalty‑free licence to use, reproduce and share it
You confirm you have the right to share that content
We are not obligated to keep submissions confidential.
This Website may contain links to third‑party websites. We are not responsible for their content, policies or practices.
You are responsible for maintaining the confidentiality of your account details.
We reserve the right to:
Monitor system use
Investigate breaches
Act where security is compromised
This Website and its content are provided “as is” without warranties of any kind.
We do not guarantee that:
The Website will be uninterrupted or error‑free
Content is fully accurate or up to date
The Website is free from viruses or harmful components
We may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.
These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.
These Terms constitute the entire agreement between you and Kim Tomlin, trading as The Movement Hub regarding use of the Website and services.
For any questions regarding these Terms:
Email: education@themovementhub.co.uk
Business Name: Kim Tomlin, trading as The Movement Hub
Business Correspondence Address: [To Be Confirmed]